Refund & Cancellation Policy
This policy applies to the My Cocktail Bar Pro subscription, a digital software subscription that unlocks premium features of the My Cocktail Bar app. We do not sell alcohol or any physical goods, so no shipping or physical-return terms apply.
Free trial
Where a plan includes a free trial (see our Pricing page for current offers), you are not charged during the trial, and you will not be billed if you cancel before the trial ends.
Auto-renewal and cancellation
After any free trial, the subscription automatically renews at the then-current price until you cancel. You can cancel at any time, and you will keep Pro access until the end of the billing period you have already paid for. Cancelling stops future renewals; we do not automatically refund the unused portion of a period that has already started, except as described below.
Refunds
If you were charged unexpectedly, are not satisfied, or believe there has been an error, contact us at contact@mybarapp.com within 14 days of the charge and we will review your request. We aim to resolve refund requests fairly and promptly, and we honour any refund rights that apply under your local consumer-protection law.
How to cancel or request a refund
Where you cancel or request a refund depends on where you subscribed:
- Web (mybar.app): web subscriptions are processed by our payment provider and merchant of record, Paddle. To cancel or request a refund, contact us at contact@mybarapp.com, or use the management link in your Paddle purchase-confirmation email.
- Apple App Store (iOS): subscriptions purchased on iOS are managed and refunded by Apple. Manage the subscription in Settings → your name → Subscriptions, and request refunds at reportaproblem.apple.com.
- Google Play (Android): subscriptions purchased on Android are managed and refunded by Google. Manage them in the Google Play Store under Subscriptions, or request a refund via Google Play support.
Contact
Questions about billing, cancellation, or refunds? Email us at contact@mybarapp.com and we will help.
See also our Terms of Service and Privacy Policy.